Terms of Service

1. Acceptance of Terms

By accessing or using our services, including our consulting services and SecureGuard platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you ("Client," "User," or "you") and Oortfy ("Company," "we," "us," or "our").

2. Description of Services

3. Account Registration and Security

To access certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws, regulations, or third-party rights
• Upload, transmit, or distribute malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Use our services for competitive analysis or benchmarking
• Reverse engineer, decompile, or disassemble our software
• Remove, alter, or obscure proprietary notices or labels
• Use our services for illegal or unauthorized purposes

5. Intellectual Property Rights

6. Privacy and Data Protection

Our collection and use of your information is governed by our Privacy Policy. We implement appropriate technical and organizational measures to protect your data in accordance with applicable data protection laws, including GDPR, CCPA, and other relevant regulations.

7. Payment Terms

8. Service Level Agreements

We strive to provide reliable services with the following commitments:

• Uptime: 99.9% availability for SecureGuard platform
• Support Response: 24-hour response for critical issues
• Data Backup: Daily automated backups with 30-day retention
• Security Monitoring: 24/7 security monitoring and incident response

Specific SLAs for consulting services will be defined in individual service agreements.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM
• WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• WE SHALL NOT BE LIABLE FOR LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION
• OUR LIABILITY FOR DATA LOSS SHALL NOT EXCEED THE COST OF RECREATING THE DATA

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of applicable laws or regulations
• Your infringement of third-party rights
• Your data or content

11. Termination

12. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives termination of these Terms.

13. Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond their reasonable control, including natural disasters, acts of government, terrorism, pandemics, or infrastructure failures.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

15. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between the parties
• Severability: Invalid provisions shall not affect the validity of remaining Terms
• Waiver: Failure to enforce any provision does not constitute a waiver
• Assignment: You may not assign these Terms without our written consent
• Updates: We may update these Terms with reasonable notice

16. Contact Information