Privacy Policy

Last updated: 6/24/2025

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our services:

  • Name, email address, and contact information
  • Company name and business information
  • Technical information about your infrastructure and systems
  • Communication records and support requests
  • Payment and billing information

1.2 Technical Information

We automatically collect certain technical information:

  • IP addresses and device information
  • Browser type and operating system
  • Usage patterns and performance metrics
  • Log files and system diagnostics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for the following purposes:

  • Providing and maintaining our consulting services
  • Developing and improving SecureGuard platform
  • Processing payments and managing accounts
  • Communicating with you about services and updates
  • Providing technical support and customer service
  • Complying with legal obligations and regulations
  • Protecting against fraud and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in service delivery
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given explicit consent for sharing
  • Security: To protect our rights, property, or safety, or that of our users

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures
  • Compliance with SOC 2, ISO 27001, and other security standards

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Improve our services and develop new features

Personal data is typically retained for 7 years after account closure, unless longer retention is required by law.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing activities
  • Objection: Object to certain types of processing
  • Withdraw Consent: Withdraw previously given consent

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve security and prevent fraud

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing in-app notifications where applicable

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: contact@metricsviews.com

Address: GLOBAL BUSINESS HUB, 214, Kharadi, Pune, Maharashtra 411014

For data protection inquiries in the EU, you may also contact your local data protection authority.